Denise
I came unglued tonight.  I have had it with Tracker.

I have REPEATEDLY told her NOT to call my cell phone, but to use Middle Boy's cell phone OR our home phone.  I told her I am going to be traveling and calling me WILL NOT get her the status of Middle Boy.  She doesn't get it.

Again tonight....sixth or seventh night in a row since I asked and second night in a row since we MET about it...she called me.

Then she came to our house to see him.  I asked her what is confusing her about the number she is to call.  I asked for her supervisor's information.  She left and "had him call me".  She texted me back and said he tried to call us and that we didn't answer our home phone.  Nope...no call.

So...I called him.  He LIED straight to me about how his cell phone doesn't dial the right numbers and on and on.  Then he told me that the new number wasn't approved.  Wrong again.  There was a meeting on Tuesday.  Then he told me that the evening callers work for another agency.  Wrong.  They told me just last week that the evening callers are interns in their office.  He tried to tell me that it takes 5 - 7 days to get the right number in their system.  Wrong again, because they called Middle Boy's number earlier in the day.

He kept saying I can understand your frustration.  Really?  You can understand that you are falling down on your responsbilities and then LYING to me about it. 

I will be calling his supervisor tomorrow morning and requesting a new tracker with a different supervisor.  I am not going to put up with an agency LYING to me.  I have enough other stuff to put up with.

Prayers for patience with this agency, because I have had it.
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